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SUPPORT


 


It is important to us that every customer will make the most out of his CCTV security system.
That is why we offer unlimited tech support. Our qualified technicians are here to help you with all your questions.


Monday - Friday, 9AM - 5PM (Pacific Time) Just Call 1-888-772-7900


Please Open A Support Ticket first
If your problem cannot be solve by our Ticket System,
one of our professional support staff will contact you by Phone.
(Please Provide a valid Phone Number)


For your convenience we have an extensive article library of How To's as well as technical articles explaining the different aspects of CCTV security systems.




Fill out an RMA Form If:

Your product is in need of repair
You are interested in returning your product for credit
(your product needs to have been purchased within the last 30 days and is in new condition in original packaging)


 



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Testimonials

I have purchased a few systems through DVR Master. Each time I have made a transactions, had a warranty issue or just a general question, I have been extremely satisfied with the results. Service is prompt and prices are extremely competitive. In dealing with Leah (my contact for the company) she never disappoints and has always gone above and beyond to make sure we get the five star service experience. 10/10 I highly recommend!
A.J. Taylor
General Manager
Galaxy Tulare 10,Tulare, CA
I have been using DVR Master and service for the last 8 years. That's because I can always count on the DVR Master team for the best products, best pricing and superior customer Service time and time again. They go out of their way to make sure I am always a satisfied customer. Leah is our rep and she goes out of her way to support us. I highly recommend DVR Master.
Doug Reeder
Owner
Ore-Com Telecommunications, LLC, Portland, OR
Kudos for Jessica. I just wanted to take a moment and express my heartfelt thanks for your knowledge of your product line, your skills in navigating your systems, your responsiveness both online and on the phone and your excellent customer service attitude. It is people like you that engender long term customer relationships that are foundational to any organization's success over the long term.
Bradley Young
Charleston, WV
I want to say thank you for the excellent tech support from DVR Master and much thanks to Jessica for helping us get the tech support that we needed for remote access. We also want to thank the management and tech support team for a job well done and great customer support. We look forward to doing more business with your company.
Thomas
IT Director
Orangeburg, SC
Leah and the tech support team are Knowledgeable and helpful in advising on and supporting their products. Thanks.
Junaid Ali
CEO
Collabotive Inc., Plano, TX